© 2019 Transport Management Consulting

Recent Projects

A sample of our recent projects is outlined below.

 

 

Value for Money ITS Purchasing Framework

TMC was engaged by a road agency to provide an objective method to verify the value for money of projects delivered by its major ITS application vendor during a multi-year supply contract. This involved consultation and collaboration with multiple stakeholders within the agency and the vendor to ensure the framework was mutually beneficial for both organisations, and also complemented existing internal cost estimation techniques. We created a practical, repeatable and robust framework that was adopted by both parties for use during the cost estimation process for projects.

Transport Incident Management Service Strategy, and Incident Management System Procurement

TMC was engaged by a road agency to assist with the acquisition of a new incident management system to be used across six Traffic Management Centres, for the management of the following transport-related disruption events:

  • unplanned road traffic incidents

  • disasters and emergencies

  • public transport disruptions.

We developed an incident management business and technology strategy and also played a key delivery role across various aspects of the project, including:

  • maturity definition for the future state business and technology incident management capabilities 

  • stakeholder engagement

  • program planning 

  • procurement planning 

  • business case development

  • business and system requirements definition

  • process map development for incident, disruption and disaster management

  • tender documentation development and tender assessment.

Use of Crowd-Sourced Waze Event Reports for Incident Detection

Using our partnership with Waze and Google, TMC performed a feasibility study into the use of Waze crowd-sourced incident and event data for incident detection for a road agency. The use of crowd-sourced data sets for such network monitoring is of growing interest to road agencies, and we demonstrated that using such data is promising and will provide benefits as a complementary data source to traditional data sources and methods of detection. Used together, new methods like this will provide enhanced network situational awareness for road operators, along with improved incident response and network management.

Data Mining of Incident Data for Improved Incident Response Performance

Road agencies have a wealth of operational data, but limited actionable information due to difficulties in recording, retrieving and interpreting data in their systems. TMC was engaged by a road agency to analyse traffic incident data to identify pain points and key TMC operator activities within the incident management business process. From this analysis, we were able to identify key performance indicators as well as define improvements that could be made to business processes to improve incident management efficiency, and systems-improvement through automation and reduced cognitive workload on operators. This enabled process improvements and definition of system requirements for the capture, processing and reporting of incident management data.

Connected Vehicle (Cooperative ITS) System Architecture

TMC was engaged by a road agency to develop a "blueprint" for Australia's largest connected vehicle, or cooperative ITS (C-ITS) pilot. This work encompassed the design of the reference architecture for the system, and included modelling of the business and technology architecture for the pilot C-ITS project. This work provided the foundations for the solution design of the system and the subsequent project system specification requirements.

We were later engaged to conduct an assurance review to trace the architecture blueprint back to the technical C-ITS component specifications to ensure compliance, develop the detailed information architecture, and also review and assist the development of the C-ITS component specifications.

Transport Management Centre (TMC) Business Architecture

TMC was engaged to model the business operations of a road agency that was to be impacted by the introduction of a new Transport Coordination Centre.  The creation of business architecture models enabled critical business decisions to be made for how to augment the new Centre with existing agency business units and Traffic Management Centres (TMCs).

This work allowed the agency to identify impacts and opportunities that a new Coordination Centre would provide for the existing business, and the development of an Operating Model that defined organisational structure, roles and responsibilities, processes, as well as operational interfaces that needed to be created and managed.

Enterprise Architecture Organisational Capability Development Roadmap

TMC provided a road agency with an organisational development road map and a practical implementation plan to improve their enterprise architecture capabilities. The adoption of an architecture approach would bring benefits to the agency by providing a business-led, outcomes-focused planning and delivery framework that complements existing project frameworks.

Data Analytics Advice, and Real-time Road Network Operational Intelligence System Architecture

A road agency suffered from a lack of real-time situational awareness of its road network which hampered its ability to monitor, report and respond to network management issues. TMC was engaged to provide advice on the optimum solution to this problem. We initially educated key stakeholders on the capabilities and possibilities surrounding real-time network intelligence, analytics and decision making. Through the engagement of key stakeholders, we defined and prioritised a suite of data analytics features required in the new real-time analytics system. We also advised on the ideal solution architecture for a system that provides real-time network monitoring capabilities for road operations.

Commonwealth Games Transport Management Systems - Strategy, Requirements and Procurement Advice

Management of transport during the 2018 Gold Coast Commonwealth Games required intelligent tools to assist transport managers to keep their finger on the pulse of the transport network, and be able to identify, manage and report on issues that may affect Games-related transport. We were engaged to develop a real-time transport operations dashboard concept and road map that provided transport situational awareness.  We also developed requirements and managed the initial procurement process for a Games-time incident management/transport coordination system, from which the system was subsequently purchased and used for the coordination and management of incidents during the Commonwealth Games.

Intelligent Transport System (ITS) and Information Technology (IT) Product Road Maps

TMC has been engaged by a number of IT and ITS technology vendors to shape their product strategies and offerings to the market. Using our expertise and domain knowledge, we have been able to identify areas of opportunity for products and have facilitated the development of strategic product road maps for vendors in the transport technology industry.

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